Privacy Policy

At Psychic Reading Lounge, we value your privacy and strive to maintain a secure and confidential environment for all our clients. This Privacy Policy outlines our commitment to protecting the personal information you provide us and explains how we collect, use, and disclose your data. By using our services, you consent to the practices described in this policy.

Collection of Personal Information:

Information we collect:

When you engage in a psychic reading session with us, we may collect personal information such as your name, email address, phone number, and payment details.

We may also collect non-personal information, including your session history, timestamps, and other relevant details to improve our services.

Use of personal information:

We use your personal information to provide you with accurate psychic readings and to communicate with you regarding your session.

Your payment details are securely processed and used solely for the purpose of billing and completing your requested services.

                   Confidentiality

                    of sessions:

We uphold strict confidentiality standards and do not allow any sessions to be recorded, whether through audio, video, or any other means. This ensures your privacy and protects the integrity of the psychic reading experience.

Security measures:

We employ industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Our website and payment processing systems are encrypted using secure socket layer (SSL) technology to protect your data during transmission.

Payment Policy:

Payment process:

In order to book a phone reading session, payment must be made in advance. We accept various secure payment methods to ensure a convenient and smooth payment process.

Once your payment is received, we will schedule your session at the agreed-upon time.

Changes to the Privacy Policy:

Psychic Reading Lounge reserves the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.  

Refund Policy:

At Psychic Reading Lounge, we understand that circumstances may arise that require you to reschedule or cancel your appointment. We strive to accommodate our clients to the best of our ability. Please review our refund policy below regarding rescheduling and 

Rescheduling Policy:

• If you need to reschedule your appointment, please notify us at least 24 hours in advance of your scheduled session.

• We will make every effort to accommodate your request and find a new suitable time for your session, based on the availability of our psychic readers.

• If you provide the required notice and we are able to reschedule your appointment, no additional fees or charges will apply.

Cancellation Policy:

• If you need to cancel your appointment, please notify us at least 24 hours in advance of your scheduled session.

• If you cancel within the specified time frame, we will refund your payment in full, minus any applicable transaction fees.

Late Cancellation or No-Show:

• If you fail to provide at least 24 hours' notice for cancellation or do not show up for your scheduled appointment, you will not be eligible for a refund.

• Late cancellations or no-shows may result in the forfeiture of the payment made for the session.

Refund Process:

• Refunds, if applicable, will be processed using the original payment method used at the time of booking.

• Please allow a reasonable processing time for the refund to appear in your account, depending on your payment provider.

Exceptional Circumstances:

• In exceptional cases where unforeseen circumstances prevent you from attending your session or providing the required notice, 

please contact us as soon as possible.

• We will assess the situation on a case-by-case basis and may offer alternatives, such as rescheduling or providing credit for future sessions. 

At Psychic Reading Lounge, we strive to provide accurate and insightful readings to our clients. We commit our expertise and efforts to ensure a satisfying experience. However, please note that due to the nature of our services, once a reading has been conducted and delivered to you, we are unable to offer refunds. We kindly request that you carefully consider this policy before booking a session with us.

Our commitment to

client satisfaction:

Quality Readings:

• We employ experienced and professional psychic readers who strive to provide accurate and valuable insights during your session.

• Our readers dedicate their time and expertise to deliver the best possible reading experience based on their abilities and intuition.

Subjectivity of Readings:

• Psychic readings are based on intuitive interpretations and perceptions, which can vary from person to person.

• Factors such as personal beliefs, expectations, and individual interpretations may influence your perception of the reading.

 Managing Expectations: 

• We encourage clients to approach psychic readings with an open mind and understand that outcomes or predictions may not always align with their desires or expectations.

• While we aim to provide meaningful and helpful guidance, we cannot guarantee specific outcomes or results.

Feedback and Concerns: 

We value your feedback and encourage you to provide any concerns or issues you may have experienced during your reading.

• If you believe there was a significant issue or error in the delivery of your reading, please contact us within 48 hours of the session, and we will assess the situation on a case-by-case basis.

Alternative Solutions:

•In situations where you are dissatisfied with your reading experience, we may offer alternative solutions, such as a complimentary session with a different psychic reader, as our primary objective is to ensure your satisfaction.

While we understand that individual experiences may vary, we kindly request your understanding regarding our refund policy. By engaging in a psychic reading session with us, you acknowledge and accept that refunds are not provided after the reading has been conducted and delivered.

If you have any questions or concerns regarding our refund policy or any other issues, please do not hesitate to contact us using the contact information provided on our website. We are here to address your inquiries and provide any necessary assistance.

Please take a moment to review this refund policy carefully before booking your session.